Privacy Policy

Privacy Policy

Last Updated: October, 2024

OnTrack Business Growth Partners ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose personal information when you use our OnTrack Business App ("App").

1. Information We Collect

a. Personal Information

We may collect personal information that you provide to us directly, including:

• Contact Information: such as your name, email address, and phone number.
• Business Information: details about your business, including name, address, and business ID.

b. Automatically Collected Information

When you use the App, we may collect certain information automatically, such as:

• Device Information: IP address, device type, operating system, and unique device identifiers.
• Usage Data: interactions with the App, such as pages viewed, features used, and session length.
• Location Data: approximate location data if you have allowed location permissions on your device.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• Service Provision: To provide, manage, and improve the App's features and services.
• Customer Support: To respond to your requests and address any issues with your use of the App.
• Account Management: To create, update, and manage your user account.
• Personalization: To tailor your experience based on your preferences and usage patterns.
• Communication: To send notifications, updates, and promotional messages, as permitted by law.
• Compliance: To comply with applicable laws, regulations, and legal processes.

3. Information Sharing and Disclosure

We may share your personal information only under the following circumstances:

• Service Providers: With third-party vendors, consultants, and other service providers who perform services on our behalf.
• Legal Requirements: If required by law, regulation, or legal process, or to protect our rights, property, and the safety of our users or the public.
• Business Transfers: In connection with any merger, sale, or transfer of our business assets.

4. Security of Your Information

We use commercially reasonable safeguards to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the complete security of your information.

5. Your Choices

You have certain rights and choices regarding your personal information, including:

• Access and Update: You may access and update your information through your account settings.
• Opt-Out of Marketing Communications: You may opt out of receiving promotional communications from us at any time by following the instructions in those communications or contacting us directly.
• Device Settings: You can manage location and notification preferences through your device settings.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

Our App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, legal requirements, or other operational reasons. We encourage you to review this policy regularly for the latest information.